AUTHOR: Annika Kannen Summary: While automation promises to streamline processes and reduce fraud in welfare programs, it often introduces new barriers. Systems like the ones in Serbia, Denmark, and India rely on data aggregation and algorithms to determine eligibility, but they can be flawed, biased, and intrusive. Automation is often thought to be the answer to the inefficiencies of welfare …
Automation of Welfare Systems: The downsides of striving for efficiency
